Valid question especially for the long term parishioners who have been involved in the parish forever. So interview committees must be very careful with this. First, create a very comfortable atmosphere. It can be over coffee. It can be after mass on Sunday or even before mass.
The purpose of the interview is to be sure that the volunteer has the skills to carry out the ministry. So twenty years of experience probably is an indicator that they might know what they are doing – although not always. Plan a few questions. Use the interview as an opportunity to thank your volunteers for what they have done and continue to do. The interview is an opportunity to celebrate the people who volunteer their time.
For new volunteers, you use the interview to be sure they understand what they need to do and what the commitment is. It is also a time to affirm the volunteer that they are welcomed and appreciated.
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